FAQ

Frequently Asked Questions

What are your hours of operation?

We’re open Monday-Friday 7 AM to 6 PM, Saturday 8 AM to 4 PM. Emergency service is available 24/7.

Do you offer emergency service?

Yes! We have emergency plumbers available 24 hours a day, 7 days a week. Call (555) 123-4567 for immediate assistance.

How quickly can you respond?

For emergencies, we aim to arrive within 30-45 minutes. For scheduled service, we typically have availability within 24-48 hours.

Do you offer financing?

We accept all major credit cards and offer financing options for large projects. Ask us about payment plans.

Are you licensed and insured?

Yes, all our plumbers are fully licensed, insured, and bonded. We stand behind our work with comprehensive warranties.

What payment methods do you accept?

We accept cash, checks, all major credit cards, and financing arrangements for larger jobs.

Do you charge for estimates?

No, we provide free estimates for most services. Emergency calls have a service charge.

What is your warranty?

All our work is guaranteed for 12 months. We warranty parts and labor on all installations.